Pressure Wash Business ~ Your Expectations

As a business owner in the pressure wash industry what is your expectations?  I am absolutely positive that you asked this same question when you entered into the pressure wash industry.  You came up with the idea to start your business and also to take it somewhere, preferably in the right direction.  What were your expectations or better yet how did you determine the ‘right direction’.

Think about this before you read on.  Analyze your business and what your expectations are for it.

Is Success Driving You?

Is one of your expectations to be successful? Though it may seem a silly question at first and often times business owner’s gloss over this statement but achieving success with your pressure washing business is a critical component that requires some deep thought.  Define success and leave out the template statement about making money so you do not have to work anymore.  If you have not heard this about money and success, let me be the first to clue you in on something.  Making money is not success. Making money is the reward for your success.

Where Ya At?

Before you can take your pressure wash business ‘somewhere’ it is probably safe to say that you better first know where you or IT is at. So the fundamental question to ask yourself, where are you? Do you know where you are at? And when I mean “know where you are at” I am leaning in the direction of YOU knowing exactly where you business is at today, where it was yesterday and where it was the day before that and the day before that. It is always good to KNOW where you are at before you KNOW where you want to go.  This is a fair observation.

Where Ya Going?

Once you have determined where you are at within your pressure wash business, it is time to envision its future.  Simply put, where do you want to go?  Now that you KNOW where YOU are at it is time to figure out WHERE you want to go. So, WHERE do you want to go? Leave out the template answer about making as much money like that contractor over in the next county or that contractor that is idolized on the different bulletin boards. Your business is not about them; your business is about YOU.

All ‘Systems’ Go?

So, back to the fundamental question that we all have asked ourselves or have been asked by others. “What are your expectations as a pressure wash business owner?” What are the elements of your business model, business plan, budget, that will help you achieve “Success” as you define it? Do you know?  Some of you may not realize this but many of you already have the elements in place in your business. You just need to organize them.  These elements or otherwise known as systems will help you arrive to the place you want to be at.  Before you implement the systems to push your business in the direction that you wish to go you must first arrive with an understanding as to where you want to go and stick with that.  Comprehend your business model, business plan, budget and the necessary infrastructure so that you will know what systems to implement to get you there.

What are systems?

That will be the next article on the California Pressure Washing Blog.  Here is to your success!  Please feel free to post comments here at the California Pressure Washing Blog.

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Pressure Wash service areas include San Francisco, Oakland, Emeryville, Richmond, San Pablo, Hercules, Vallejo, Fairfield, Vacaville, Dixon, Winters, Davis, Sacramento, West Sacramento, Suisun City, Stockton, Pittsburgh, Walnut Creek, Benicia, Danville, San Ramon, American Canyon, Orinda, Berkeley, Albany, Point Richmond, Rio Vista, San Jose, Bakersfield, Los Angeles, Burbank, Palo Alto, Morgan Hill, Mountain View, Hayward, Rancho Cordova, Los Banos, San Diego, Long Beach, Orange County, Contra Costa County, Solano County, Alameda County and Napa County.

Bill will impact Pressure Washing in Solano-Napa?

On the Government Legislation front ~ Proposed law could greatly effect pressure washing companies in the Bay Area with special emphasis in the Solano and Napa regions.  Link provided ny the Times Herald Online.  Visit the California Pressure Washing Blog for updates about this important piece of legislation.

Impact Pressure Washing In Solano and Napa?

Pressure Wash Vendor for City of Fairfield, CA

New Look Power Wash recently was added as pressure wash vendor for the City of Fairfield, CA.  New Look Power Wash offers pressure wash services to the residential, commercial, industrial, graffiti removal, natural disaster clean up and concrete pressure wash and sealing markets.  The city of Fairfield is located in Solano County. New Look Power Wash is registered vendor for Solano County and the state of California.

New Look Power Wash is located in Fairfield Ca, centrally located between San Franciso and Sacramento bordering between Solano, Napa and Contra Costa County.

Pressure Wash and Your Competition

 

 

As you continue to pursue market dominance both in the commercial pressure wash and residential pressure wash markets there are many instances when you approach a potential client  with the hopes of “getting your foot in the door” only to be told that they already have a pressure washing company that performs their pressure wash services.  Has this happened to you?  This is very common in the pressure wash industry where we as contractors walk away from a potential customers with nothing but disappointment and discouragement.  Though it may seem that you are constantly running into a brick wall with your efforts you may be surprised that you can leave a lasting impression with the customer that currently has a pressure wash company on the ‘books’.

In this article I poise some questions that we as pressure washing contractors should be asking ourselves when we come across an opportunity to leave a professional and lasting impression with potential customers that we yearn to win their business.

 

Here are Question to Ponder

Do you try to find out when the contract expires? If you get that information…WRITE IT DOWN and put it in a monthly tickler file. Also, make sure you get the clients contact information.

Do you from time to time swing by or pass through and view the current pressure washers performance? If so, write down areas where you think your service can out perform the existing pressure wash company. One thing to remember is to remain professional and never bash.

Do you leave your contact information with the client? If so, tell them that if they ever need you to “fill in” for the contractor that they should call you. What happens if the current contractor misses a service or may have to leave on a family emergency. What if his rigs break down or two crew people call in sick? The client is not worried about the problems that a pressure washing company brings with them, the client is just looking to have the service performed.  Period.

What happens if the Vice President or the President of the building or company decides to pay a site visit and only gives the Manager a 2 day notice? And the manager can’t track down the current contractor or the current contractor says he can’t do the wash because he is busy doing other things.

The positive impression that you left with that manager and your contact information could be your ticket to get your foot in the door.

When talking to commercial clients, don’t just walk away when they say they already have someone. Give them the reasons above and more to take your card.

If and when they do call you for help, this could be the beginning to the end of the other contractor. Be aggressive but be professional. If you are good at what you do i.a. pressure wash then walk around with a confidence about yourself during your time infront of potential customers.

If you know your business and know their business a potential pressure wash client will pick up on your confidence!

How Do Keep Your Foot in the Door?

Mail the client a follow-up letter.  The below letter is one that I have used for a long time to keep the attention of future pressure wash clients for my company.  It is short but to the point.  I have shared this letter over the years to pressure washing contractors and based on their feedback it is an effective way to get your foot in the door and keep it there without bashing your competition.

Please feel free to use it to your advantage.

Matthew XXXX
ABC Company
P. O. Box XXX
xxxx, CA 12345

Matt,

It was great speaking with you regarding the pressure wash services that New Look Power Wash can offer ABC COMPANY. It is our hope that ABC COMPANY and New Look Power Wash can gel a relationship together in the near future.

I would like to offer our pressure wash services in an “as needed basis” for ABC. I understand that your current pressure wash service continues to do an adequate job. The fit that I see with our company is that we would be utilized as a back-up vendor for your pressure washing needs. If your current pressure wash vendor takes a vacation, calls in ill or if their services deteriorate ~ New Look Power Wash is readily available to step-in and fulfill the contract specifications.

Our intention is to ultimately win your business and under no circumstances will my company under mine your current pressure wash service. Our purpose is to offer you an alternative if one of the above scenarios occurs with your current service.

Our reputation and service speaks for itself. Having clients such as Chevy’s Fresh Mex Restaurants, Aldredge Enterprises, the Fairfield-Suisun Chamber of Commerce and a variety of Homeowners Associations throughout Solano county ~ New Look Power Wash has established itself as one of the premiere pressure wash companies in Solano county!

I will call you in early January to answer any questions that ABC COMPANY may have and also to see whether or not we can finalize this understanding that we spoke about on the phone. I would be more than willing to meet with you and/or another representative from ABC COMPANY.

The main goal when you approach a client that already has a pressure wash service in place is to offer and afford the client options to hire you.  Even it is a one time clean-up approach every client with the attitude that it could turn into a long term relationship.

Best of luck!

Pressure Wash service areas include San Francisco, Oakland, Emeryville, Richmond, San Pablo, Hercules, Vallejo, Fairfield, Vacaville, Dixon, Winters, Davis, Sacramento, West Sacramento, Suisun City, Stockton, Pittsburgh, Walnut Creek, Benicia, Danville, San Ramon, American Canyon, Orinda, Berkeley, Albany, Point Richmond, Rio Vista, San Jose, Bakersfield, Los Angeles, Burbank, Palo Alto, Mountain View, Hayward, Rancho Cordova, Los Banos, San Diego, Long Beach, Orange County, Contra Costa County, Solano County, Alameda County and Napa County.

Pressure Wash Colleague Fighting Cancer

A colleague in the pressure washing industry shares a very inspirational story about his plight with cancer.

Under pressure Athens multi-tasker runs business while fighting leukemia By Holly Hollman
Staff Writer

Daily Photos by Gary Cosby Jr. Jeremy Kiefer runs his own pressure washing business, volunteers for the Athens Police Department and is battling leukemia. Kiefer and John Yeager place a ladder so they can access the roof of a Decatur home for cleaning.

ATHENS – Jeremy Kiefer could be walking on top of a roof one minute, sitting in a doctor’s office having blood drawn the next and ending the day operating a driving-under-the-influence checkpoint.

Kiefer could teach lessons on multi-tasking if he decided to add one more item to his to-do list.

The Athens business owner has juggled multiple jobs since he was a teenager in college.

Now he is running a business and fighting cancer.

At age 17, Kiefer took classes at an Indiana college, managed a tuxedo store and ran his own window cleaning business.

At age 34, Kiefer is a husband and father, the owner of Clear Shine Maintenance and a reserve officer for Athens police.

Work hazards

Since December, his life has involved more than his usual multi-tasking. He has been designing a battle plan against chronic lymphocytic leuke­mia.

A doctor discovered the leukemia after deciding to do a blood test as a follow-up to Kie­fer having e-coli earlier in the year.

“I was having panic attacks, and my equilibrium was off, so the doctors said we should do a full blood work,” Kiefer said.

Panic attacks and equilibrium issues are dangerous for Kiefer’s job, because he climbs ladders and gets on top of roofs as part of his cleaning business.

“This type leukemia is usually diagnosed in those 60 or older,” Kiefer said. “There’s not a lot of background for people my age.”

According to the Leukemia and Lymphoma Society, there are 15,490 new cases of CLL each year. It can cause loss of energy, shortness of breath, swollen lymph nodes and infections.

Waiting on chemo

This type of leukemia is slow-progressing, so Kiefer and his doctors have decided to wait until the disease affects his red blood cells before starting chemotherapy and doing a bone marrow transplant.

Once there are a high number of CLL cells in the marrow, they can crowd out normal blood-forming cells, and Kiefer will have to attack the cancer with chemo and a transplant.

Although Kiefer is taking the wait-and-see approach with leukemia, he is not taking that approach with his career. Between medical check-ups, Kiefer markets his business, oversees his crew of three, mixes chemicals, conducts de­monstrations, operates the equipment and climbs onto roofs. His father, Stan, helps him run the business. They travel throughout North Alabama to provide residential and commercial cleaning.

Kiefer’s company uses a soft wash process to clean roofing shingles and the more common pressure washing process to clean chimneys, driveways, sidewalks and other structures.

“Many people don’t think about cleaning the roof,” Kiefer said. “The roof process is gentle and doesn’t void the warranty. It’s so soft you can put your hand in the stream of water. We put a detergent mix on the roof, and then when it rains, it cleans off the mold and debris.”

Kiefer said that no matter what his future holds, he will keep multi-tasking. When the time comes to put his focus on leukemia treatments, he will do so, but keep other projects going.

“I’m very one-track minded,” he said, “but at the same time, I have to have a lot of things going on. I focus on one thing at a time, but I have to have multiple things to focus on throughout the day.”

Pressure Wash Ezine Article – Published on 4/09/10

This Ezine Article is all about the money and the pressure wash contractor.  The article speaks on the importance of sustaining a “balance” with our business and family.  It is a great read for pressure wash contractors that are in business and have a family.

Here is the link.  Pressure Wash Contractors – Is it really about the Money?

Pressure Wash service areas include San Francisco, Oakland, Emeryville, Richmond, San Pablo, Hercules, Vallejo, Fairfield, Vacaville, Dixon, Winters, Davis, Sacramento, West Sacramento, Suisun City, Stockton, Pittsburgh, Walnut Creek, Benicia, Danville, San Ramon, American Canyon, Orinda, Berkeley, Albany, Point Richmond, Rio Vista, San Jose, Bakersfield, Los Angeles, Burbank, Palo Alto, Mountain View, Hayward, Rancho Cordova, Los Banos, San Diego, Long Beach, Orange County, Contra Costa County, Solano County and Napa County.

Pressure Wash Contractor – Finesse Your Marketing

 

 

There are many and useful ways today that enable you to get your pressure washing marketing message in front of potential customers.  Ones such as electronic messages, tweets, social networks and telemarketing too name just a few.  Though some may disagree but the era of Door-To-Door marketing is alive and well.  Nothing can replace a firm handshake and eye contact with a potential customer within the comfort of his home.

Electronic marketing certainly has its place in our business today.  Could you imagine not having access to the internet for more than 2 hours?  The emotional withdraw one would go through as they read the “Unable to Connect” message on their computer screen.  Let’s face it we live in a world where everything is done either by text, email or post on the different social networks.

Go Door-To-Door and Be Happy

Door-to-door marketing for pressure wash customers adds a personal touch to your marketing message.  It offers a customer an immediate and personal opportunity to see first hand what you are selling.  For those in the pressure wash industry that never attempted door-to-door, you are in for a real treat.  This form of marketing is not for the meek and weary.  It takes a compelled individual that knows his pressure washing business inside and out to successfully close the sale at a customer’s front door.

A few pointers to help you finesse your overall message as you abound from one neighborhood to the next in your quest to land pressure wash contracts from door-to-door marketing:

• Know what you want to say to the customer and be ready to pitch it as soon as the customer opens up the door.  The first couple words that you utter set the tone of how well or not the rest of your message will go.  Practice your message over and over again in front of the mirror prior to using it on potential customers.  Be willing to receive feedback from those that hear your message.
• Dress appropriately.  If you have company uniforms then you better be wearing it.  Look sharp.  Make sure the company shirt that you wear is not the one that was balled up in the hamper earlier that day.
• Wear comfortable shoes.  Walking door-to-door can take its toll on those that are not used to walking.  Don’t use the excuse that your feet hurt as a reason to cut your door-to-door marketing day short.
• Know the neighborhoods that you wish to saturate before you start your day.  Don’t spend 2 hours driving around looking for the ‘right’ neighborhood.
• Saturday is the prime day for door-to-door.  However make sure that you are not knocking on doors at 7 in the morning.  If so, this is one sure way of getting run out of neighborhood by individuals that you woke up to early.  Remember that these people work during the week and Saturday is their opportunity to sleep in.  It has been suggested that 10:00 am is an appropriate time to knock on doors.
• Have plenty of fliers or business cards in hand.  You will want to leave your message with your customers should they wish to not answer the door.  Leave your flier or business card at the front door or next to the door mat.
• As you approach the front of house look for any signs or indicators that the home owner wishes to not have any solicitation.  Respect their wishes by not leaving your card or flier at their front door should there be a No Solicitation sign posted.
• Look for signs that have the home owners name on it i.e. Welcome to the Millers or The Gillispie Family and etc.  Make a mental note of their name as you will greet them with this knowledge that you obtained from the sign i.e. “Good morning Mr. Miller, my name is Jim Frank from ABC Pressure Washing”.
• When knocking on the door or ringing the door bell.  Twice is the max.  After that step back at least 5-10 feet from the door so that when the home owner looks through the “peep hole” they are able to get a good look at you.  By doing this establishes a “buffer zone” between you and your future customer and the likely hood of them opening the door is increased tremendously.
• Refrain from smoking or having a side chew of tobacco as you are knocking on doors.
• Turn your phone on vibrate and do not text.  The customer that is in front you is your main focus.  No distractions.
• Tell the customer why you are knocking on their door.  Offer your message and give it with confidence.  There is no need to rush it.  Speak steadily and slowly.  Some helpful points about your message may include how long you have been in business or if you are from around the area (local pressure wash contractor), special discount for the neighborhood and etc.
• If asked for a pressure wash quote, give one.  It is not recommended that you try to set up appointment to do this.  Ask the customer what he wishes to have pressure washed and give him a quote.  If he is the first customer to sign up that morning you may wish to offer a price break for him.  Why?  Because you can drop his name to the neighbors that you will be performing pressure washing services for him. That little bit of news may mean the difference between them signing a pressure wash contract with you.
• Spend the necessary time with customers that show a sincere interest in your services.  They are the ones that will be compelled to consider signing a contract with you.  On the other had there will be customers that will give you the ‘cold shoulder’.  Thank them for their time and move on to the next house.
• Use the sidewalks.  Do not walk through a customer’s yard as you go from one house to the next.
• Know your pricing because neighbors talks.  If you offered a discount to Mr. Miller because he was the first to sign up.  Let other customers know this is the reason you offered him the “special price”.

Consider spending a good part of your day going from one neighborhood to the next for your door-to-door marketing.  Volume is critical with this type of marketing.  But if you are prepared you will be able to saturate your target areas in no time and you stand a very good chance of winning pressure wash contracts for your efforts.   Best of luck with your door-to-door marketing.

Pressure Wash service areas include San Francisco, Oakland, Emeryville, Richmond, San Pablo, Hercules, Vallejo, Fairfield, Vacaville, Dixon, Winters, Davis, Sacramento, West Sacramento, Suisun City, Stockton, Pittsburgh, Walnut Creek, Benicia, Danville, San Ramon, American Canyon, Orinda, Berkeley, Albany, Point Richmond, Rio Vista, San Jose, Bakersfield, Los Angeles, Burbank, Palo Alto, Mountain View, Hayward, Rancho Cordova, Los Banos, San Diego, Long Beach, Orange County, Contra Costa County, Solano County and Napa County.

Pressure Wash & Sealing Pavers and Concrete

 

 

Prepping the pavers before you seal is important. You want to make sure that there is no dirt, stains or foreign matter laying on the surface. If you are doing a pool area you will want to make sure that there are no chlorine residual/stains around the pavers located near the water edge.

When cleaning, you will want to apply low pressure due to the fact that you do not want to ‘blow out’ the sand in between the pavers when washing. If it is a small area that you are sealing I would recommend just going with a hose rinse and a broom to agitate the dirty areas and rinse again.

Once you are finish prepping you will want to get a leaf blower and dry the pavers as much as possible. If you leave any “puddling” of water and apply the sealant to it will “gum up” and leave a milky residue.. So ensure that you dry ALL areas. Don’t worry if a little bit of the sand in between the pavers “lift out” from the leaf blower. Keep in mind you want to keep the tip of the leaf blower far enough from the pavers so that you don’t “Push” too much of sand out but close enough to dry the pavers as quick as possible. Keep the leaf blower moving side to side and never keep it focused on just one area. You may have to make a couple of runs up and down the area you want to seal to ensure that it is dry but it is worth the time and it is important that you do this.

I use Seal ‘n Lock Systems out here in California.  Water sealants are easier to work with vs. lacquer sealants. The only draw back to water base vs. lacquer is that water base sealants tend to fail sooner than lacquer. You can get a good year out of water base sealants (depending on the climate). Lacquers will give you about 18 months to 2 years ~ depending on the climate.

The application process is the same for both water and lacquer. You can either roll it on or spray it on. Either way you will want to avoid any puddling on the surface. Keep a sponge handy to “blot” up the puddling.

I recommend sealing during midday or early afternoon. You get the “shiny” look from water base sealants when the sun hits it directly. If you apply water base sealants when it is cloudy you will not get a “shiny” look. The appearance will be dull looking. Whatever product you use please make sure you read the recommended temperature for applying. If you apply water base sealants and the temperature is too cool, you will get a milky white result on the pavers.

Lacquer sealants are more expensive but do provide a unique characteristic in which you do not necessarily need the sun to get that “shiny” look. Working around water (pools) you will need to be careful when spraying around the pools edge. Lacquer in the water is not a good combination and it will ultimately affect the pool filter system if you have too much over spray that goes into the pool. With lacquer you will also have to be mindful of the vegetation near the paver area. Cover the plants. As mentioned you can either roll it on or spray it. Spraying it can cause a little bit of a problem as the lacquer can and will ‘gum” up at the tip of the sprayer. Keep the tip clean at all times.

For both Water base and lacquer, your spray pattern should be at a ‘heavy to moderate mist”. No straight streams. Side to side when you spray and make your sweeps even and overlap. Have a second person with you. His job is to roll the sealant as you spray. Go to a local hardware store and purchase a roller for smooth surfaces. You don’t want a heavy nap when rolling sealant. Screw the roller on a painter pole and have another person roll and you spray.

Never walk on the wet sealant. You will leave a boot mark. So if you see a leaf or twig fall on the area that you still have wet sealant on:

1. carefully walk over to it if it is only a step or two away and pick it up. Try to retrace your steps back. Immediately mist the area that you walked on with sealant and then roll it.

2. Wait until the sealant dries and then go over and pick it up.

With water base you will want to add a second coat.  On the second application go “light” on your mist. You do not need to go heavy with the second application. Same rule applies with the roller like the first pass. Have your helper roll behind you. The key here is to make sure no puddling occurs.

You helper that is rolling should set the pace on how you two proceed across the pavers. If you are the one spraying let the individual that is performing the rolling to set the pace. Both of you should know when you are going too quick or too slow. It takes a few jobs but once you have a few under your belt the process of sealing should be natural.

If you have weeds growing in between the pavers then there is an additional step to consider prior to sealing your pavers or stamped concrete..

Depending on the growth and how much is there, you will need to determine whether or not you can pull the weeds by hand. If you can do this you will also pull out the sand along with when the roots come out. Try to keep the sand intact as much as possible.

If the there is a considerable growth of weeds between the joints of the pavers then you may have to go use a weed eater to remove the weeds.  Simply tilt the weed eater sideways and edge out the plants. This may kick up all mores sand in between the pavers. If you just weed eat you run a very high risk of leaving the plants roots intact. To kill the weeds totally please consider applying a weed killer such as Round Up. Spray it in between the pavers and make sure you add a liberal amount. Make your Round-Up and water ration 2:1.

Remember you will be cleaning the pavers during the cleaning step and this requires water. You don’t want to dilute the round-up anymore than you have to. The sand that you “kick up”, try to save a handful of it because you will need to go the local landscaping supply store or wherever and get the exact same kind that is in the pavers.

Once you are done with this. Sweep up any excessive sand on the pavers and proceed to the cleaning phase as described above.

Pressure Wash service areas include San Francisco, Oakland, Emeryville, Richmond, San Pablo, Hercules, Vallejo, Fairfield, Vacaville, Dixon, Winters, Davis, Sacramento, West Sacramento, Suisun City, Stockton, Pittsburgh, Walnut Creek, Benicia, Danville, San Ramon, American Canyon, Orinda, Berkeley, Albany, Point Richmond, Rio Vista, San Jose, Bakersfield, Los Angeles, Burbank, Palo Alto, Mountain View, Hayward, Rancho Cordova, Los Banos, San Diego, Long Beach, Orange County, Contra Costa County, Solano County and Napa County.

Pressure Wash My House in Napa – Protect Your Investment

 

Why Pressure Wash?

Pressure wash services in the San Francisco Bay Area offers a critical service to home owners and business owners alike.  Real estate is the largest financial investment an individual will make. If you’re one of these homeowners then you know that keeping your house and property exterior clean by pressure washing not only boost your home’s curb appeal, but it has been shown time and again to increase a home’s value.

Pressure washing your home, deck, and driveway, when done correctly by a professional house cleaning company, is an extremely good value considering the increased value these services bring to your property.

Pressure washing also saves you a considerable amount of money by stopping the damaging effects of dirt, grit, grime, mold, and mildew which will cause rot and decay of the building materials used in the construction of your house.

 

 

Cities in Solano County and Contra Costa County (Walnut Creek, Concord, Martinez, Benicia, Suisun City, Rio Vista, Richmond, Hercules, Vallejo,) all experience algae growth on their homes and roofs due to the ocean moisture from the bay.

These natural and man made contaminants, when ignored season after season, can cause costly future repairs, needless renovations, and frequently result in complete replacement of building materials. All of this can easily be avoided by having your house pressure washed or business pressure washed by a regular professional .

Creating a yearly pressure wash cleaning budget for your home and property is a smart way to engage in preventative maintenance, which will help you avoid expensive and unnecessary future repairs.

Pressure Wash My House service areas include San Francisco, Oakland, Emeryville, Richmond, San Pablo, Hercules, Vallejo, Fairfield, Vacaville, Dixon, Winters, Davis, Sacramento, West Sacramento, Suisun City, Stockton, Pittsburgh, Walnut Creek, Benicia, Danville, San Ramon, American Canyon, Orinda, Berkeley, Albany, Point Richmond, Rio Vista, San Jose, Bakersfield, Los Angeles, Burbank, Palo Alto, Mountain View, Hayward, Rancho Cordova, Los Banos, San Diego, Long Beach, Orange County, Contra Costa County, Solano County, Alameda County and Napa County.